Game Master - English

Location: Velizy, France (southwest of Paris) or Cork, Ireland
Permanent work contract
Starting Date: Immediate

• In-Game Incidents
• Answer community incidents via in-game tools and e-mail
• Answer technical incidents or forward them to technical support team
• Assist and manage the community
• Solve harassment, insults, and racism issues
• Help new players learn the game
• Follow official and non-official websites and forums to stay informed about the community
• Make a weekly report to the Team leader
• Handle and centralize bug reports; GMs should identify recurrent bugs and include them in the weekly reporting

REQUIREMENTS

• Excellent written and verbal communication skills in English
• Previous experience in Online / Web activities
• A strong motivation and high level of commitment
• Excellent teamwork skills
• Autonomy and rigor are requested skills
• Passion for playing MMORPGs
• Good knowledge of World of Warcraft

PLUSES

• Bachelor's degree is preferred
• MMORPG working experience
• Knowledge of community tools (IRC, forums, etc…)
• Knowledge of other European languages
• Proficiency with MS Office tools

Please send your resumé, and cover letter in English to: jobs-eu@blizzard.com

Or:
Blizzard Entertainment Europe
A l'attention du Responsable du Recrutement
TSA 60 001
78143 Vélizy Villacoublay Cedex
France

Keyword to mention on your application e-mail subject line: GM EN Ireland/France (delete as appropriate)

If you have applied recently for this position without specifying the location, the location will be discussed with you should you be granted an interview, as positions are available in both Ireland and France.

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